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AI Receptionist · TES Software

Never miss another call.

It answers when you can’t, books the job, and only interrupts you for a real emergency. It works alongside your team and plugs into the tools you already use.

Get a Quote

Or call it right now: (216) 238‑0505

The highlight reel

Hear it handle the hard calls.

Seven moments from sample calls. The receptionist is unedited; the callers and businesses are samples.

01

11:05 PM. Still answering.

After hours it tells callers when you reopen, then books the next opening or takes a message.

  • Answered after hours
Lakeside ComfortTue 11:05 PM

Receptionist Thank you for calling Lakeside Comfort Heating, Cooling, and Plumbing. Our office is closed right now and reopens tomorrow, Wednesday, at 7:30 AM. I'm the AI assistant, and the call is recorded and transcribed. I can take a message, book a time, or help with something urgent. How can I help?

0:15
02

Gas smell? Safety first.

Your safety instruction comes before anything else.

  • Emergency
  • Safety line first
Lakeside ComfortTue 7:45 PM

Erin Walsh Hi, this is Erin Walsh. I noticed a strong gas smell near my furnace and I'm worried about safety. Can someone come check it as soon as possible?

Receptionist Thank you for letting me know, Erin. If you smell gas, or a carbon monoxide alarm is sounding, you should leave the house immediately and call 911 or your gas company's emergency line from outside. Now, let’s get your callback number. Could you please provide that?

0:22
03

Real emergencies reach you.

It sorts every call, so only the urgent ones interrupt you.

  • Emergency
  • On-call technician alerted
Lakeside ComfortTue 11:05 PM

Mike Sullivan The service address is 5412 Ridge Road, near Snow Road. My 82-year-old mother lives here with me, so we need help urgently.

Receptionist Thank you, Mike. I’ve got the address as 5412 Ridge Road, near Snow Road. And I understand your 82-year-old mother is there, so we’ll mark this as urgent. I’m going to take a message now. The on-call technician is being alerted right now and will call back as soon as possible. Thank you for calling, and we’ll have someone reach out soon. Goodbye, and take care.

0:25
04

Books real openings.

Only the times your calendar actually has. Then it confirms them.

  • Appointment booked
Maple Ridge Family DentalTue 10:00 AM

Karen Mills Yes, that's correct. When is the earliest available appointment?

Receptionist One moment while I check the availability. Here are the earliest available times: tomorrow, Wednesday, at 10:00 AM, or at 11:00 AM, or at 11:30 AM. Which one works best for you?

Karen Mills I'll take the 10:00 AM appointment tomorrow, please.

0:19
05

Habla español.

When the caller switches to Spanish, so does it.

  • En español
Maple Ridge Family DentalTue 10:15 AM

Rosa Delgado Hola, quisiera agendar una cita para una limpieza dental la próxima semana, por las mañanas si es posible.

Receptionist Claro, con gusto le ayudo con eso. Primero, su nombre, por favor.

0:12
06

Your prices. Nothing else.

It never guesses at a quote. It books the estimate instead.

  • No made-up prices
  • Estimate booked
Lakeside ComfortTue 12:20 PM

Carl Jensen Yes, that's right. Other companies told me eight grand, is that right?

Receptionist Thanks for confirming. I can't provide estimates over the phone. Our team will quote the price on site once they assess the situation. Would you like to schedule an appointment for a free replacement estimate?

0:14
07

Knows what not to say.

No legal, medical or financial advice. It books the expert.

  • No legal advice
  • Consultation booked
Harper and LoweWed 10:30 AM

Teresa Molina Hi, my name is Teresa Molina. I was rear-ended last week on I-90 and my neck has been hurting since. I wanted to see if I have a case and what it's worth.

Receptionist Hello, Teresa. Thank you for sharing that. I want to let you know that I can’t give an assessment on the case or its value right now. An attorney will go over that in a consultation. Could you please provide a callback number, so I can confirm it?

0:23
That was seven calls without you.

Now picture it answering yours.

Get a Quote Call the Demo Line
01 / 07
Works with your team

It backs up your front desk. It doesn’t replace it.

It catches the calls your people can’t get to, answers the same way every time, and hands each one back with a clean summary. Your callers get an answer instead of voicemail. Your team keeps its focus.

  • Answers your number when a call goes unanswered, or a new one
  • Books into your calendar or the booking page on your website
  • Sends messages to your ticket queue, CRM or lead list
After every call

Wake up to answers, not voicemail.

Every call ends as a short summary with the transcript and recording behind it. You choose where they land.

3urgency levels: emergency, urgent, routine
2languages, English and Spanish
10voices to choose from
Its voice, your choice

Ten voices. Or one that sounds like you.

Tap a voice to hear it answer a sample business. Want something unmistakably yours? We can set it up with a custom voice made with a cloning service such as ElevenLabs.

Your voiceCustom clone
On every call

Everything a great front desk does.

Day and nightAfter hours, weekends, busy times
Sorts every callEmergency, urgent or routine
Books openingsOnly times you really have
Whole messagesNumber read back, every time
English & SpanishSwitches when the caller does
Many calls at onceNobody waits for a free line
Sticks to your rulesApproved prices, no advice
Honest about itTells callers it is an AI
Full calls

Listen start to finish.

Nothing cut. Tap any line of the transcript to jump to it.

No heat at 11 PMHeating & cooling
0:00 / 1:28

Receptionist Thank you for calling Lakeside Comfort Heating, Cooling, and Plumbing. Our office is closed right now and reopens tomorrow, Wednesday, at 7:30 AM. I'm the AI assistant, and the call is recorded and transcribed. I can take a message, book a time, or help with something urgent. How can I help?

Mike Sullivan My furnace stopped working and it's really cold in the house. I need urgent help please.

Receptionist I'm really sorry you're dealing with that. Safety first: if you smell gas or your carbon monoxide alarm is going off, you should leave the house now and call 911 or your gas company’s emergency line from outside. Could you give me your name, and the callback number you'd like me to use?

Mike Sullivan My name is Mike Sullivan, and you can call me back at 216-555-0191.

Receptionist Thank you, Mike. I have your callback number as 216-555-0191. Is that correct? Please confirm the number for me.

Mike Sullivan Yes, that's correct.

Receptionist Thank you for confirming. Could you also provide the service address and the nearest cross street? That way, the on-call technician can get ready. And is there anyone in the home who’s vulnerable to the cold, like infants, elderly, or people with medical needs?

Mike Sullivan The service address is 5412 Ridge Road, near Snow Road. My 82-year-old mother lives here with me, so we need help urgently.

Receptionist Thank you, Mike. I’ve got the address as 5412 Ridge Road, near Snow Road. And I understand your 82-year-old mother is there, so we’ll mark this as urgent. I’m going to take a message now. The on-call technician is being alerted right now and will call back as soon as possible. Thank you for calling, and we’ll have someone reach out soon. Goodbye, and take care.

Set it up your way

Standalone, plugged in, or built around you.

Standalone

Its own number, or yours when a call goes unanswered. Nothing to change on your website.

Recommended

Plugged into your systems

Books into your calendar or website booking page, files messages in your ticket queue, adds new callers to your CRM.

Built around you

After hours only, several locations, your intake questions, a cloned voice, hosted by us or in your own accounts.

Every setup is scoped and quoted on its own: your business, your call volume, and what we connect it to.

Safeguards

It never…

  • Guesses at a price
  • Promises a discount or an arrival time
  • Gives legal, medical or financial advice
  • Takes card or Social Security numbers
  • Pretends to be a person
  • Gets talked out of its rules

Tested with dozens of simulated callers before it answers a real one.

AI Receptionist Questions

Will callers know they are talking to an AI?
Yes. It tells every caller it is an AI assistant at the start of the call, and again if anyone asks.
Does it replace my receptionist?
No. It backs up the people you have. It answers when they are busy or gone for the day, and hands every call over with a summary so nothing slips through.
Can it work with my calendar, booking page or CRM?
Yes. Connecting it to the systems you already run is part of the setup we scope and quote with you. It only books into the open times your calendar offers.
Can it answer my existing number?
Yes. It can pick up your existing number when a call goes unanswered, or answer a new number of its own.
Can it sound like us?
Pick any of its ten built-in voices, or have a custom voice made with a voice cloning service such as ElevenLabs, including your own, as a custom setup.
What does it do in an emergency?
It gives your safety instruction first, then gets the caller’s name, number and address and either transfers the call to you or alerts you right away.
What does it cost?
It depends on your business, how many calls you get, and what we connect it to. We quote it after a short call, before any work starts.
What is it built on?
OpenAI’s realtime voice model, hosted on Microsoft Azure. The setup, call handling, safeguards and integrations are built and maintained by Tevis Engineering Solutions in Cleveland.
Get a quote

Put it on your phone line.

Tell us about your calls. We reply within one business day to set up a short call and scope it with you.

Not sure yet? Call the demo line: (216) 238‑0505

Set it up as Pick any
Connect it to Pick any

Prefer to talk first? Book a free consultation or call (216) 302‑8486.