Tevis Engineering Solutions | Service Guide & Engagement Options

P: (216) 302‑8486
E: sales@tevisengineering.com
W: tevisengineering.com

Veteran-owned IT and engineering services for small businesses, home offices, and individual clients. Everything starts with a free 15-minute call — no pressure, no pitch. Just clarity on how we can help.

What we deliver

Managed IT & Support

Keep your team productive. Workstation setup and administration, Microsoft 365 and email, troubleshooting, malware remediation, backup and recovery, and vendor coordination.

Web & App Development

Build a credible digital presence. Custom business websites, client-facing tools and portals, domain and hosting management, SEO foundation, and ongoing maintenance.

Hardware Engineering

Take hardware from concept to product. PCB schematic and layout, embedded firmware, board bring-up and validation — with deep experience in medical device and industrial systems.

Automation & Workflow

Reclaim time from repetitive tasks. Custom scripts and automations, data pipelines, cross-system integrations, and process documentation that reduces manual error at scale.

Data Security & Disposal

Retire old devices without risk. NIST SP 800-88 wipe protocols, certificate of destruction, multi-drive bulk processing, and physical shredding coordination.

Knowledge Transfer

Build your team's capability, not their dependency. System documentation, admin runbooks, walkthrough sessions, and IT continuity planning so your team can operate confidently.

How we work together

Free

Intro Call

No cost. No pitch. Just a conversation.

Understand your current situation
Identify the right type of engagement
Answer your questions honestly
Decide together if we're a fit

No cost · 15 minutes

Start Here

Technical Consultation

Clarity before commitment.

Written options and scope summary
Timeline and risk overview
Deliverable-first proposal draft
Fee credited 100% to approved project work

$50/hr · credited to your project

Flexible

On-Demand Support

One-off fixes, setups, and sessions.

Troubleshooting, setup, or migration
Same-day availability when possible
Thorough session notes included
No retainer or commitment required

$80/hr · 1-hour minimum, then 10-min increments

Projects

Weekly Sprint

A focused block for structured delivery.

Defined deliverables at week's end
Up to 7 hours of structured work
One predictable weekly invoice
Overages billed by prior agreement

Flat weekly rate · quoted per project scope

Ongoing

Monthly Partnership

Continuous availability, no long-term lock-in.

Up to 24 hours/month of IT support
Priority scheduling and response
Proactive maintenance check-ins
Monthly invoice, cancel with 30-day notice

Monthly retainer · quoted on included hours and scope

Custom

Engineering Project

Custom builds with formal accountability.

Formal Statement of Work
Milestone-based delivery and payment
Acceptance criteria on every phase
Written change-order process

Milestone-priced · SOW required before work begins

Scope Boundary IT support covers maintenance of existing infrastructure. Custom builds, new integrations, and hardware design are transitioned to a separate engineering SOW — keeping scope and cost predictable for both parties.

How Work Starts Free intro call → consultation to clarify scope → support plan or project SOW. The full scope and price are always defined before any work begins. No surprises.

Billing Snapshot One-time work: net 7. Monthly support: net 15. Engineering milestones: due on delivery. Balances past 14 days are subject to a 1.5%/month finance charge (18% APR).